Itʼs OK to post about your products and services on your Facebook fan page.
You want customers to know about your business, after all. But limit the commercial messages. A good guideline — direct pitches or commercial message should be 2-3 of every 10 you post. Read the rest of this entry »
Tech leader Jeff Pulver makes the case that businesses need to talk with customers to build relationships with them and that Twitter is better than Facebook for that.
Jeff’s point, as you’ll see and hear in the video from his #140conf road trip visit to Dayton Ohio on Sunday, August 22, is that Facebook is a closed network and therefore less valuable for businesses.