You can do this: Best ways to connect your business to customers with social media right now

June 22, 2009

0622090840Excellent advice at Podcamp Ohio 2 at The Ohio State University on Saturday, June 20 came from a designer, who I expected would share ideas for what makes a web site attractive and usable.

We got that from Daniel Lewis of D. Joseph Design in Northern Kentucky and more. His ideas for what to say on social media sites are perfect for what businesses want and need to do to connect with customers.

Most important thing for business people to know: These tips from Daniel apply regardless of the web site or online service you use. There are lots from which to choose now. And today’s most-popular — Facebook, Twitter, Linkedin and Flickr, among them — may not be what you’re using 12 months from now.

No matter. Read the rest of this entry »

3 Comments | Social Media | Tagged: , , , , , , , , , , , , , , , , , | Permalink
Posted by Chris Celek

What inquiring business minds really want to know

May 28, 2009

logoSpent the morning with a lot of great business folks at the Northern Kentucky Chamber of Commerce Business Expo in Erlanger. Thanks to Kelly Jones of the chamber and Steve Jones of Jaap-Orr in Cincinnati  for the invitation to talk about putting Linkedin and Twitter to work.

About 125 sat in with us at the Receptions conference center; most use Linkedin; fewer use Facebook and about half use Twitter, which I think is a strong showing given the older age range of this group. While they’re active on social networking and communication sites, they wanted to know more about how to connect with potential customers and how to build or expand these relationships.

That was a main topic of my presentation this morning in Erlanger, Ky., south of Cincinnati. My slides and notes are shared on my Linkedin page.

I’m also sharing this reading list of tips, techniques and helpful hints from some of the best social media and communications experts. These will further answer many of the questions raised this morning by the N. Ky. chamber members and I wanted to make them available to you, too: Read the rest of this entry »

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Posted by Chris Celek

3 ways to write about your business

May 23, 2009
1038121_76724335People who are really smart about how to make money by selling insurance, investments, real estate or running a restaurant all say the same thing: “I don’t know what to write about my business. I don’t know what to say.”

As a result, you don’t know what to make of Linkedin, Twitter, Facebook, blogs and the rest of the booming social media and online communications tools.

You gotta be kidding, right? You’re the experts and the rest of us want to know more about what you’ve already figured out. So there’s opportunity for you to share some of your knowledge. There’s also a big opportunity for you to share some of yourself by joining online conversations and groups and getting to know people.

That’s what social networking is all about. And conversations online are in so many ways no different that conversations you have in person — if you approach them in these three ways:
Read the rest of this entry »

1 Comment | Business | Tagged: , , , , , , , , , , , , | Permalink
Posted by Chris Celek

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